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Custom insoles and orthotics

We explain about custom insoles and orthotics here

Custom insoles and orthotics

In addition to our foot health services, we also provide assessments for insoles and orthotics

Frequently asked questions

Do you make custom orthotics/insoles?

Yes, we use FootBalance in addition to a bio mechanical assessment to get a digital scan of your foot type, alignment and to gauge an understanding of any possible issues.

Our insoles are 100% custom made for your individual feet based on the information provided by the FootBalance assessment to ensure they provide the correct support based on the unique contours of your feet. This will then help to re-adjust your natural stance to improve your overall body posture and prevent injury. It only takes 10 minutes for these insoles to be made for you.

Whether you want your insoles for your heels, boots or sandals, that’s no problem - FootBalance custom insoles are designed to fit all types of footwear, providing you with the perfect custom fit.

We have so much confidence in our FootBalance insoles that we will provide a full refund on all FootBalance custom insoles within 30 days of purchase if you’re not completely happy.

It sounds minor, but foot misalignment can cause problems in other areas of the body, including back pain, muscle and joint pain, injuries and other foot-related problems - both now and in later life.


Good foot alignment provides a strong natural foundation at the base of your body, so is really important.

Our innovative in-store patented FootBalance technology analyses your foot and arch type whilst getting a more detailed understanding of your body alignment. It then collects this data to produce totally customised insoles that support and cushion your feet, providing the foundation and balance your body requires. These insoles are proven to prevent injury and help to relieve pain in other areas of your body. 

Plantar Fasciitis - Inflammation of the ligament running along the bottom of the foot towards the heel is called plantar fasciitis. It causes pain along the heel and/or arch of the foot. Our FootBalance custom orthotics reduces the strain on the bottom of your feet, helping the ligament to heel and preventing plantar fasciitis from reoccurring.

Shin Splints - Repetitive activity and stress can cause the muscle and tissues around the shin area to become inflamed which results in pain. By helping ensure your foot is properly aligned, therefore improving overall alignment and reducing stress to the shin, our FootBalance custom orthotics help to reduce your chances of getting shin splints.

Runner’s Knee - Friction in the hip or knee joint caused by running or climbing stairs. There are many factors that can cause this including overpronation. Our FootBalance custom insoles can reduce this painful friction by providing your feet with the proper support they need.

What is a bio mechanical?

A bio mechanical assessment is an examination of the lower limb. It looks for any underlying causes of foot, ankle, knee, hip and back pain. It normally takes around 1 hour and is carried out by your podiatrist. 

FootBalance available in selected stores. Bio mechanical assessments available in all stores.

Book a 30 minute bio mechanical assessment [without FootBalance]

Book a 60 minute bio mechanical assessment [with FootBalance scan]

We also stock a large and varied range of over the counter orthotics and insoles in store.

For more information, please telephone us or use the general enquiry page.

View FootBalance

There may be no better way to communicate what we do than through images. As you browse our site, take a few moments to let your eyes linger here, and see if you can get a feel for our signature touch.


Imagery with thanks to MaterialBank FootBalance.

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Ways to pay for private foot care using the FOOT CARE group

Private foot care is much more affordable than you may think!

There are multiple ways you can pay for your foot care:

  1. Pay in full with pay-as-you-go, use the book treatment page, over the telephone or in one of our clinics.

  2. Sign up or enquire for the FOOT CARE Plus Rewards plan to cover the cost of treatment, spread out or as ongoing care for routine treatment.

  3. Using your private medical insurance for pay-as-you-go or to cover your FOOT CARE Plus Rewards plan, such as Simplyhealth, Vitality or Health shield.

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Health shield
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Using private medical insurance to pay for treatment
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