Privacy policy
This website is owned and operated by Taylor organisation ltd and whose registered business & postal address is 4, Village Square, Bramhall, Stockport, SK7 1AW and are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
FOOT CARE , is a trading style of the Taylor Organisation Ltd who is registered with companies house. Company number: 12873078.
Accuracy
We have taken care to ensure that all information in this website is accurate and valid. However, we accept no responsibility for injury, damage or loss arising from use of the information provided.
Suitability and Availability
We cannot guarantee that this website will meet your requirements. Further, we cannot guarantee uninterrupted access to our website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.
Data Collection
Please be aware that we collect contact details of those who wish to communicate with us via e-mail, collect aggregated (non-personal) information about which pages visitors to our website chose to access, and collect information volunteered by visitors to our website. The information we collect is used to improve the content of our web pages and the quality of our service.
Hosting, Networks and Data Storage
Please be aware that our website uses third-party service providers, vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to support our website.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.footcarestockport.co.uk/ (our website) you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form/booking form, not exhaustive. The information you give us may include your name, address, e-mail address and phone number.
Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:
· technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
· information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Cookies are used to automatically save things such as items in your shopping cart.
How we may use the information we collect
We use the information in the following ways:
Information you supply to us. We will use this information:
· to provide you with information and/or services that you request from us or with offers/ promotions where applicable such as marketing communications;
Information we automatically collect about you.
We do not see information that the site automatically collects about you, nothing identifiable is automatic, it is used
· to administer our site including troubleshooting and statistical purposes; with the site hosts
· to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
· security and debugging as part of our efforts to keep our site safe and secure.
This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.
Disclosure of your information
Any information you provide to us will either be emailed directly to us through our website contact pages or may be stored on a secure server if booking an appointment. Any data that may be collected through this website, is kept secure and only processed in the manner as governed by law. Our team follow strict data protection guidelines.
We do not rent, sell or share personal information about you with other people or non-affiliated companies. Our internal POS (point of sale system) may use your data with mail chimp for the purposes of marketing or loyalty reward. We use WorldPay as the merchant for card services, your card details are never stored.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Third party links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to FOOT CARE. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO). Our stores use CCTV & audio recording for the purposes of safety of our employees, customers & the prevention of crime, we follow the ICO guidelines & pay the fees where relevant. Obtaining of CCTV held against you is free of charge, a small fee may be made to have this data stored on an external storage device. CCTV may be given to the police or governing bodies for the prevention of or to follow up crime. If other members of the public are shown to be on the same CCTV footage you request, it is within our rights not to disclose this information to you, except where told to do so by a governing body.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: policies@taylororganisation.org.
Practice Management software
Security
Practitioners are trusted with the safe-keeping of millions of confidential client records every day. Security isn’t just fine-print for us: it’s a central feature and shapes every decision we make.
You own your data
Ultra-secure facilities
Data stored in our appointment booking system is held for 12 years from the date it was last accessed, if you’d ever like to access your data, please contact Taylor organisation ltd, a small fee may be made for printing & administration.
Our appointment booking system is hosted by state-of-the-art datacentre facilities. Physical access is controlled at the perimeter and building entry points by professional security staff using video surveillance, intrusion detection systems, and other electronic means.
High availability
We use datacentre facilities that are built in clusters. In case of failure, automated processes move customer data traffic away from the affected area and into other sites that are functioning properly. It all occurs behind the scenes, and you won’t even notice when it’s happening.
Encryption
Whenever your data is sent between us, it’s encrypted using HTTPS (end-to-end encryption). We use a 2048-bit SSL certification for encryption in transit. All data is also encrypted at rest and backed up daily, using the industry-standard AES-256 encryption algorithm.
All data shared between you and Taylor organisation ltd partner appointment system is transmitted and stored securely. No one can read the information except for you and us.
Accreditations and Certifications
We choose our partners carefully. We choose services approved by the NHS & the Microsoft corporation. If you have any questions or comments please contact us at policies@taylororganisation.org.
Last revision Sept 2022.